Responsible gambling

Responsible Gaming at Grand Bend Casino

At Grand Bend Casino, we take your well-being seriously. We want to ensure that you enjoy our games responsibly and have fun while doing so. If you or someone you know struggles with problem gaming, please seek help from the following resources.

Self-Exclusion: A Supportive Tool for Problem Gamblers

If you're struggling with excessive spending or a desire to take a break from gaming, self-exclusion is an option we can facilitate. This feature allows players like yourself to exclude themselves temporarily (6 months) to permanently from our services and all other Ontario regulated gaming venues.

Setting Limits on Your Gaming Experience

To help you maintain control over your gaming habits, we offer the following tools:

• Loss Limit: A limit that restricts the maximum amount of money you can lose during a single session.
• Deposit Limit: A restriction set to prevent excessive deposits made in one day or any time frame you choose.

Monitoring Your Sessions and Losses

To further assist with responsible gaming, our system will automatically send reminders when you approach your pre-set limits. This will help ensure that you can keep track of your gaming sessions and losses without compromising on the experience.

Support for Problem Gamblers: Ontario's Responsible Gaming Initiatives

In partnership with regulatory bodies like AGCO (Alcohol and Gaming Commission of Ontario) and responsible gaming organizations, Grand Bend Casino provides resources to support those in need. Our commitment is not only about providing a fun casino environment but also ensuring that our guests receive the assistance required for safe and enjoyable gaming.

We believe everyone can benefit from exploring these additional options:

• Time-Out (Cooling-Off): Allows you to pause your account for set periods, taking time away from gaming without having it removed completely.
• Voluntary Exclusion: More than just self-exclusion, this option is a fully voluntary period of at least one month.

Please reach out if there's anything else we can do to support you. We are committed to fostering an enjoyable experience while keeping in mind your well-being and the responsible enjoyment of our gaming facilities.